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Privacy Policy

Introduction

Cape Town Islamic Expo (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy.

This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit our website, register for the event, purchase tickets, apply as an exhibitor or sponsor, engage with our services, or interact with us in any way.

By using this website or attending our event, you agree to the terms of this Privacy Policy.

This policy is designed to comply with:

  • The Protection of Personal Information Act (POPIA) – South Africa

  • The UK General Data Protection Regulation (UK GDPR)

  • The UK Data Protection Act 2018

Information We Collect

We may collect the following information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Company or organisation name

  • Job title

  • Country of residence

  • Billing and payment details

  • Event registration details

Exhibitor & Sponsor Information

  • Business and company profile details

  • Branding materials and marketing assets

  • Lead data collected at the event

  • Networking and meeting preferences

Technical Information

  • IP address

  • Browser type and device information

  • Cookies and usage data

  • Website activity and interaction data

Event Participation Data

  • Ticket type (VIP, general admission, exhibitor, etc.)

  • QR code scans and lead retrieval data

  • Session attendance and engagement

  • Competition and form submissions

How We Use Your Information

We use your information to:

  • Process ticket purchases and event registrations

  • Manage exhibitor and sponsor applications

  • Deliver event access and services

  • Respond to enquiries and provide support

  • Send event updates and important information

  • Facilitate networking and business connections

  • Improve our website and event experience

  • Send marketing communications (where consent is given)

  • Comply with legal and regulatory obligations

Marketing Communications

If you opt in, we may send you updates about future events, sponsor opportunities, industry news, and promotions.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

Sharing Your Information

We do not sell your personal data.

We may share your information with:

  • Event sponsors and exhibitors (where you interact with them)

  • Payment processors

  • Event registration and ticketing platforms

  • Email and marketing service providers

  • Professional advisors (legal, accounting, insurance)

  • Regulatory or legal authorities where required

If you choose to engage with exhibitors or sponsors (including scanning QR codes or submitting your details), your information may be shared directly with them. Their use of your data will be governed by their own privacy policies.

Photography & Media

By attending Cape Town Islamic Expo, you acknowledge that photography, video recording, and live streaming may take place during the event.

By entering the venue, you consent to:

  • Being photographed or recorded

  • The use of your image, voice, or likeness

  • Use of media for marketing, promotional, and commercial purposes worldwide

If you do not wish to appear in media, please inform event staff on arrival.

Data Security

We take appropriate technical and organisational measures to protect your personal data.

However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.

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We retain personal data only for as long as necessary to:

  • Provide event services

  • Meet legal and regulatory requirements

  • Maintain business records

  • Support future marketing (where consent is given)

Data is securely deleted or anonymised when no longer required.

Cookies

We use cookies to improve website functionality, analyse traffic, and enhance user experience.

You can disable cookies in your browser settings, but some features of the website may not function properly.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

Limitation of Liability

To the fullest extent permitted by law, Cape Town Islamic Expo, its organisers, partners, sponsors, and affiliates shall not be liable for any loss, damage, or harm arising from:

  • Use of this website

  • Attendance at the event

  • Interaction with third parties (including sponsors and exhibitors)

  • Reliance on information provided

Force Majeure

We are not responsible for delays, cancellations, or disruptions caused by events beyond our control, including but not limited to natural disasters, government actions, pandemics, venue issues, or technical failures.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Cape Town Islamic Expo
Email: contact@capetownislamicexpo.com
Website: capetownislamicexpo.com

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